Ossian Branch Clerk Job Description
Position: Ossian Branch Clerk
Department: Ossian Branch
Reports to: Ossian Branch Manager
Classification: Part-time, non-exempt
Mission Statement: “The mission of Wells County Public Library is to provide communities it serves with access, knowledge, and growth supporting research, popular interests, and lifelong learning.”
Position Summary: To support the library mission by providing effective service to adult, teen and child patrons of the Ossian Branch. To provide access to library materials by implementing circulation control procedures and by preserving the physical appearance and order of collections.
Duties and Responsibilities:
- Check out and renew items loaned on a patron’s card.
- Check in items returned; record fines/fees when appropriate.
- Inspect items for damage; follow through with lost and damaged materials’ procedures when appropriate.
- Notify patrons of reserved item availability.
- Register new library users and issue cards, or update borrower records when appropriate.
- Answer and route telephone calls as received from the public.
- Shelve returned materials in Adult, Teen and Children’s collections.
- Assist with cleaning and maintaining the media collection.
- Perform opening and closing duties.
- Assist in monitoring behavior and conduct of the library patrons.
- Answer reference questions from patrons of all ages.
- Assist patrons with printing tax and other legal forms.
- Provide reader’s advisory to patrons of all ages.
- Assist patrons with computers and Internet access.
- Troubleshoot the Internet computers, copier, and gaming devices as needed.
- Assist patrons with mobile devices, and with apps Libby and Kanopy.
- Assist patrons with laminating, faxing, scanning, copying and wireless printing needs.
- Assist with collection changes and shelf-reading.
- Create and maintain displays.
- Pursue on-going education and awareness regarding library activities, reference materials and Internet sites.
- Serve on library committees and attend relevant meetings.
- Assist with implementing the Summer and Winter Reading programs for adults, teens, and children.
- Assist with implementing the 1,000 Books Before Kindergarten program.
- Assist with scheduling meeting and study rooms.
- Perform other related duties as assigned to ensure the efficiency of Branch operations.
Authority: Does not supervise other employees but performs under direct authority of Ossian Branch Manager.
Education and Experience Required:
- A High School diploma or equivalent is required; 2 years college is preferred.
- Demonstrates clear and concise communication skills, as well as effective oral and written presentation skills, is required.
- Demonstrates positive support/service attitude to effectively meet, communicate with, and serve the public and staff is required. Pleasant and courteous telephone response is required.
- Practical experience with electronic information technology, as well as computer and Internet skills and Microsoft Office software, including Word, Excel and Outlook is required.
- Ability to stand, walk, or sit for extended periods of time. Physical strength and dexterity are required to handle items and boxes up to 35 pounds in weight, and to transport loaded book carts; physical ability to reach items on high and low shelves is also required.
